Update - June 2, 2010: I have just posted
additional information as well as a special offer for those
experiencing the error 24 issue.
Earlier today, some CorelDRAW Graphics Suite X4 users
started reporting that their product stopped working at launch with the error
message "Product Installation Unsuccessful Please Reinstall Error 24". After
extensive research with some of the affected users and our internal teams, we
can confirm the following:
People who have purchased CorelDRAW Graphics
Suite X4 from either Corel Corporation or Corel's approved channel partners do
not appear to be affected by this problem.
To the best of our knowledge, this problem is
only affecting installations of CorelDRAW Graphics Suite X4 with serial numbers
that have either expired and/or have not been created by Corel Corporation.
Recent updates/patches from other software
(including operating systems) do not appear
to have any link to CorelDRAW Graphics Suite X4 no longer launching.
- This problem might also impact some WordPerfect Office X4 users, for the same reason as CorelDRAW Graphics Suite X4 users.
In summary, if you are encountering the error message
"Product Installation Unsuccessful Please Reinstall Error 24", you may be in possession of an unauthorized version of CorelDRAW Graphics Suite and be the victim of a software pirate. Please
contact the Corel Customer Service team at corel.com/contactus and an agent will be happy to assist you.
Tue, Jun 1 2010 20:28