Morning,
I've been having a bit of a nightmare with the open, save as and import functions of Corel Draw X4.
It appears that as soon as the common dialog box is invoked, the programs crashes and produces the CARM report.
If you right click in windows explorer and create a new .cdr file, you can double click it to open it, and save it (but not save as).
I've tried the TWEAKUI tool from Microsoft, and also some registry changes, but this does not appear to be the 'remember last file' issue that I've read about.
I've rung the Corel Corporate support line, who told me to 'Google it'. Apparently because im running on a network (to be honest, in business, who isnt???) they cant support me.
So I'm a bit lost. I've tried altering permissons - i've made our test user a domain admin, i've tried removing printers, I've tried changing the my documents path. I've tried the F8 on start up.
I'm just about fed up now - iv'e given it a couple of weeks, and feel a bit let down by the Corel support, I can appreciate that they don't know my network infrustructure, but a hint at where the issue lies would have been more usefull than 'google it'.
Does anyone have any suggestions as too where this issue lies?
The work stations are XP Pro SP3. The users are quite heavely locked down - this is used in schools, so opening up the access rights is not an option. My documents points to a network share, and corel draw is installed locally. The C:/ is hidden from the users, but opening this up for the test user did not make a difference.
I'd like some constructive suggestions here, rather than the typical idiots that just vent about how rubbish they think the application is.
Thanks in Advance.
Stu
If you have an anti virus running, set its options to NOT scan (or to allow) *.cdr files.
Make sure there are not too many fonts on the user's machines, try to keep the number of installed fonts down to less than 700 (400 is even a better number)
Periodically, clean (empty) out the user's (and your) system's Temp areas, of file written and no longer needed, but never erased.
If all the above does not seem to improve things, then re-install going the "Repair" route, for some setting or some (Corel) file may be corrupt.
HuMJohn aka Hugh Johnson
Hi Hugh,
Thanks for those suggestions. I've tried it with Symantec Endpoint 11 disabled, There are 200 fonts installed on the systems. temp folder is empty.
I've tried reinstalling but this has not worked - it effects all 30 PC's that we have installed it on at present, which strongly suggests that some sort of policy or user permission is causing this, especially when it works fine as a domain admin.
I've no idea which permisson or policy could be causing this, I've googled it but come up dry.
Thanks
Stuart
Hi
I think you need to write to Corel. Here is the LINK which I think would be useful for you.
stufow:it effects all 30 PC's that we have installed it on at present, which strongly suggests that some sort of policy or user permission is causing this, especially when it works fine as a domain admin.
1. There are two Temp folders... one in C: and one in C:Windows\
Check both. C:\Temp is usually empty... C:Windows\Temp commonly has at least something in it... and sometimes I've seen Gigabytes of useless files there.
2. Windows SP3 might be the problem. It has elements of VISTA security built in to it... and can handcuff some operations. One fella went back to SP2 (different problem than yours) and that solved his problem.
3. Minimal number of fonts is best.
4. All Service Packs should be implemented in CorelDraw.
5. Sometimes Norton stuff can really mess you around especially if present at install... Even if you had it deactivated at the time.
the 'dd'
comin' atcha from up on the hill in Abbotsford, BC CANADA