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X6 crashes on opening any and all files

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RogerRed posted on Thu, Jun 7 2012 9:12

Hi, I am a brand new user of X6, I had previously been using X3 which has been wonderfully stable. So far I really like X6 accept for one issue:

When I open a file the program crashes. It doesn't matter what file, they all cause the program to crash. It seems that X6 just cannot create the work environment unless it starts from scratch.

The solution I have found is to start a new document first and THEN open the file I want.  After that, everything is fine. I can open any files I want all day with no crashes. Kind of weird, but what the heck..at least it works. By the way, my files are typically small (less than 2MB) composed of a few jpegs, some text, and some simple vector shapes.

I am using the 64 bit version of X6 on a 64 bit pc running Windows professional with 8GB ram.

Answered (Verified) Verified Answer

Not Ranked
Trélazé, France.
Male

Hi everyone! The problem of Corel draw crashing on opening a file seems to be over ! I downloaded the Corel update released in this month, installed it... Then it seems that everything perfectly works...

I hope it will go on this way... If it does, thank you Corel ! 

 

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Not Ranked
Trélazé, France.
Male

Hi ! Same problems with my X6, running on Windows 7 . I have no answer to bring, but I'm glad to see I'm not alone... Hope someone will bring a solution...

 

Using the 64 bit version on a 64 bit pc running Window 7 Premium with 8GB ram...

Hi everybody, a similar problem, I am running CorelDraw x6 64 bit on a win 7 64 bit 8 gb ram 8 core processor machine. One machine that I use have x6 64 bit on win7 64 bit and the other one x5 32 bit on a win7 32 bit.I saved the work in x5 x4 and x3 versions on this machine; but the files I 'saved as' never open in any other machine except on x6 64 bit/32 bit machines. I tried opening them in x5 32 bit on win 7 32 bit but the files are not opening. the x6 64 bit files saved in above versions perfectly open in x6 32 bit; but not a single file that I saved in on x6 64 bit open in x5 32 bit.  Can any body suggest how to solve the issue? Thanks

I found out from another Corel user who is having these issues. Is that when opening up x6, its looking for a printer? Not sure of the source, but the solution was to create a dummy printer and default it to x6 or default a printer that is constantly on. I haven't tried it yet, but hopefully there is some truth this. 

The crash problems I am having are opening up x5 files with x6, I get the "problem sending this command" error. I even sometimes get x6 files having problems opening up. 

There was also mention of having more than one version of Corel, but I have had no problems like this when I was running x4 and x5. I had the normal crashes of x5. 

 

Top 25 Contributor
Pune, India
Male
CorelDRAWMaster

If you had a trial version installed prior to the one you bought then it is likely that some of the remainent user files from earlier versions may be creating issues. It is always recommended to uninstall coreldraw with "Remove user files" option checked. You can try uninstall of the current version with this option checked and then reinstall the version. You also may try creating a new user with administrative rights and install coreldraw by logging in with the newly created user.

Hope this helps you.

 

Not Ranked
Trélazé, France.
Male

Thanks for the suggestion... I actually uninstalled coreldraw with "remove user files" option checked, then re-installed the current version... Nothing changed... I did this several times, each time re-starting the computer...I also tried the F8 solution... Nothing new...

What is strange is that when coreldraw crashes when opening any file after having started the computer, Windows corrects the problem by itself and then everything is fine and works perfectly.

The crash happens again each time the computer is re-started, except when I open Coreldraw alone and then opens the wanted file (File-open...)...

One thing I noticed is that if I use the computer for a while (10 to 15 min) without opening a coreldraw file, then the crash sometimes doesn't happen,..Could the problem be linked to Windows 7 ? (I use Windows7 64 bits,  8Go RAM, CPU i3 350M 2.27GHz, with the Coreldraw X6 64 bits version...)

 

Thanks

 

 

Not Ranked
Trélazé, France.
Male

Hi everyone! The problem of Corel draw crashing on opening a file seems to be over ! I downloaded the Corel update released in this month, installed it... Then it seems that everything perfectly works...

I hope it will go on this way... If it does, thank you Corel ! 

 

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