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Problem trying to install Corel Draw Graphics Suite X4

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Top 25 Contributor
Ottawa (ON), Canada
Male
CorelEmployee

Nate, where are you downloading the trial from?

Are you using a download accelerator program?

Gérard 

Using CorelDRAW Graphics Suite X6.4 with Premium Membership, CorelDRAWTechnical Suite X6 SP1 & CorelCAD 2014
on Windows 8.1 Pro 64-bit  / Intel Core i7, 8 Gb RAM.

nate replied on Sun, Feb 17 2008 21:01

 I downloaded it from the corel site and from download.com both links and I have the same problem a corrupted installer it seems.. oh well maybe the 4th time will do it haha.  and no I'm not using any download accelerator programs just firefox.  I suppose it could be a firefox issue I'll try it with IE after if this doesn't work.

nate replied on Sun, Feb 17 2008 23:03

Ok I downloaded it twice more it's saying that there are corrupted cab files(cab1 to be exact) it's not a firefox problem.. it gets about half way to about 60% and then it dies. 

Top 10 Contributor
Cave Creek, AZ
Male
TAG - Mediamarketplace (Foster)
Have you cleaned out your temp files from the previous install attempts?
Often when a program fails to install (any program), it leaves parts behind
that will cause any later attempt to fail.
viru replied on Mon, Feb 18 2008 8:28

I've tried everything mentioned above, but nothing. I insist on saying that it's something required by the installer that is missing on my computer. Some library, some XML Parser or .NET Framework.

Top 25 Contributor
Brisbane Australia
Male
Yani replied on Mon, Feb 18 2008 8:57

If you have done everything I suggested then what you haven't done is accurately log what is occurring back here.

The only way you can trouble shoot this is to remove all the possible variables as I described, then log exactly what happens and at exactly what point failure occurs.

'It doesn't work' isn't going to help you get help. 

 

Yani

Ned's Mother -- You gotta help us, Doc. We've tried nothing and we're fresh out of ideas!
( The Simpsons, Hurricane Neddy -- Season:8 Episode:8 First Aired:12/29/1996 )

Top 25 Contributor
Ottawa (ON), Canada
Male
CorelEmployee

In Firefox, try following:

In the Tools menu, select "Clean Private Data". In that dialog box, make sure you have selected Cache and Download History. Click "Clear Private Data now". Close Firefox (and to remove any possible chance), restart your computer. Then, try downloading the trial again from Corel.com.

Gérard 

Using CorelDRAW Graphics Suite X6.4 with Premium Membership, CorelDRAWTechnical Suite X6 SP1 & CorelCAD 2014
on Windows 8.1 Pro 64-bit  / Intel Core i7, 8 Gb RAM.

nate replied on Mon, Feb 18 2008 18:26

 Ok this is what I have done so far.. I deleted all the temp folder stuff except the files that windows was still using, I downloaded it with IE 7 and with Firefox.. I also have corel draw 12 installed, and I'm running XP.  I just deleted all the temp files on IE and I'm going to restart and see if that works.. but it seems to me that the installer isn't downloading propperly or something.. I'll edit this message after I try it again.

Edit:  These are all the things I have tried

 

IE file 1:
---------------------------
CRC Error
---------------------------
CRC error: The file

C:\DOCUME~1\Nate\LOCALS~1\Temp\{3A41453C-FDB6-44D3-B375-E2391BC5FA9D}\{5A51C731-A877-4C

6E-8D51-CD16CDC46C9B}\CorelDRAW Graphics Suite X4 Setup Files\CGS14\EN.msi doesn't

match the file in the setup's .cab file. The medium from which you are running the

setup may be corrupted; contact your software vendor.
---------------------------
Abort   Retry   Ignore  
---------------------------

firefox try 4 same error as top one except it says this after
---------------------------
Feature transfer error
---------------------------
Feature:    DefaultFeature
Component:    DefaultComponent
File:       

C:\DOCUME~1\Nate\LOCALS~1\Temp\{EA46A79D-2EFF-4489-88AC-6C235DF46044}\{5A51C731-A877-4C

6E-8D51-CD16CDC46C9B}\CorelDRAW Graphics Suite X4 Setup Files\CGS14\EN.msi
Error:        The system cannot find the path specified.
---------------------------
OK  
---------------------------

try 3 it gets into the installer and messed up at 62% while installing the english

language pack

---------------------------
CorelDRAW Graphics Suite X4
---------------------------
Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and

cannot be used. This could indicate a network error, an error reading from the CD-ROM,

or a problem with this package.
---------------------------
Abort   Retry   Ignore  
---------------------------

if I press ignore I end up in a never ending loop of..
---------------------------
CorelDRAW Graphics Suite X4
---------------------------
Error 2350.FDI server error
---------------------------
Abort   Retry   Ignore  
---------------------------

a simalair error happened with the other tries.

Oh and one other thing, the file size is exactly the same for all of them..

312,477,872 bytes for the size and..
312,479,744 bytes for the size on disk according to windows.

My computer is all new so I don't think it's an issue there unless it has something to

do with my internet.

Erreaggrrr hahaha

IE install 2 didn't work either.. and I made sure everything was turned off..

---------------------------
CorelDRAW Graphics Suite X4
---------------------------
Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and

cannot be used. This could indicate a network error, an error reading from the CD-ROM,

or a problem with this package.
---------------------------
Abort   Retry   Ignore  
---------------------------
 

Top 25 Contributor
Brisbane Australia
Male
Yani replied on Tue, Feb 19 2008 2:19

Error 1335 is usually an indication of a download issue. If you Google "Error 1335" you will see plenty of examples of this error all classified as download issues. You definitely need to scan the disk before you try anything again.

Data1.cab is used as the file name for many program installs. Hence why you need to be sure you have delete previous temp files.

I can be caused when the windows installer is corrupt..

http://207.46.19.190/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en

Sux but I think you have to delete everything and start again with a fresh download. When you Google those errors it all leads to a failed download. You could try http://deluxe.reget.com/ which might help ensure you are getting a correct download. 


 

Yani

Ned's Mother -- You gotta help us, Doc. We've tried nothing and we're fresh out of ideas!
( The Simpsons, Hurricane Neddy -- Season:8 Episode:8 First Aired:12/29/1996 )

nate replied on Wed, Feb 20 2008 19:09

Thanks Yani.. the microsoft installer was the problem.. That sure is one picky installer hahaha.. I've never had a problem like this before.. new to me haha thanks..*plays with new corel* 

 Dear Sir,

              I Can solve your problem,please tell me your serial number of corel x4,thanks 

Top 25 Contributor
Brisbane Australia
Male
Yani replied on Thu, Feb 21 2008 6:43

WOW it's nice to be able to offer a solution for this that works. Best that gets noted in the KB for the future. 

Yani

Ned's Mother -- You gotta help us, Doc. We've tried nothing and we're fresh out of ideas!
( The Simpsons, Hurricane Neddy -- Season:8 Episode:8 First Aired:12/29/1996 )

viru replied on Thu, Feb 21 2008 8:03

In reply to: 

        "'It doesn't work' isn't going to help you get help."
 

i've already explained clearly what happens to me (read 1st post). simply during the installation when the license agreement screen appears, it's shown empty.

I've tried everything. removed temps, downloaded several versions and from several sources, the active x thing, disabled firewalls & antivirus, the msi installer is ok, i don't know.

i don't have any serial serial number. i'm installing the trial version.

Top 25 Contributor
Brisbane Australia
Male
Yani replied on Thu, Feb 21 2008 8:33

" I Can solve your problem,please tell me your serial number of corel x4,thanks " - Yea like we are all really stupid in here! 

Is it a genuine copy of Vista?

It looks like you are missing something.

Why not load the service pack for Vista that was released this week and see if that makes a difference. 

Yani

Ned's Mother -- You gotta help us, Doc. We've tried nothing and we're fresh out of ideas!
( The Simpsons, Hurricane Neddy -- Season:8 Episode:8 First Aired:12/29/1996 )

Top 25 Contributor
Murrieta, California, U.S.
Male

IIRC, MS pulled the Vista upgrade patch because some PC's went into an unending rebooting sequence.......Not a patch that you want to affect your work system in a bad way...

HuMJohn aka Hugh Johnson

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