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Corel X3 drawings continually dissapear

Last post 02-19-2008 1:54 by Gadget. 3 replies.
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  • 02-17-2008 22:34

    Corel X3 drawings continually dissapear

    Problems.  Big problems!  Can anyone suggest solutions?

    I may have been too quick to buy a new Lenovo T61 running the Vista Business 64-bit OS.  I went to the Corel site (as well as a few other software company sites) to make sure their products were Vista-compatible.  Corel's site said it was.  But I didn't do enough research.  It seems that CorelDraw is not 64-bit compatible... only 32-bit.

    PROBLEM:   While working on a drawing, the entire illustration simply disappears. 

    Even if I change to wireframe view, there's nothing there.  You still see nothing on the screen.  If I choose "select all," nothing get's selected.  The drawing disappears completely. After this happens, I've learned to save the document and reopen it.  The illustration reappears only 50% of the time.  Sometimes it takes several tries to get the illustration back.  You can imagine how freaky and annoying this is after it happens 50 to 70 times.

    PROBLEM:  Sometimes the illustration scrolls or jumps to either the left or the right, right off the page - moving the screen entirely off of the drawing without any apparent cause.  This happens very quickly... and only stops when I hit ENTER or tap the touch pad.

    QUESTION:  Will downgrading to Vista 32-bit prevent this from happening?  Is there another solution?

    QUESTION:  Has anyone else had this problem?  Is it a Vista problem or a Corel problem?

    BACKGROUND:  I purchased and installed a full version of Corel X3 on my laptop and installed it from a CD.  It was not downloaded.

     

    Thanks everyone!  

    Robert 

  • 02-18-2008 7:09 In reply to

    Re: Corel X3 drawings continually dissapear

    Robert,

    I've been running X3 on Vista Ultimate 32-bit since it was released and I've
    not seen any such problem. I can't say if this is a 64-bit issue. It could
    be a video driver problem.
    Foster D. Coburn III
    CorelDRAW Unleashed
    http://www.coreldrawunleashed.com
    Books, Boot Camps, Conferences and Magazines
    CorelDRAW X4 Unleashed Author
  • 02-18-2008 14:50 In reply to

    Re: Corel X3 drawings continually dissapear

    What graphic card is your computer using? From memory, the T61 is based around an ATI graphics card. I suppose you've already updated to the latest graphics drivers and that you have Service Pack 2 installed for CorelDRAW Graphics Suite X3. 

    One more thing that we are currently investigating with certain laptop computers is a problem related to the trackpad sensitivity. Can you try to disable the sensitivity of your trackpad (or disable the trackpad completely and try with a mouse)?

    GĂ©rard 

    CorelDRAW Graphics Suite X4 (Service Pack 1)
    Corel DESIGNER Technical Suite X4
    OS: Windows Vista Enterprise / CPU: Intel Core2 Duo / Memory: 2 Gb RAM / Graphics card: nVidia Quadro NVS140M
  • 02-19-2008 1:54 In reply to

    Re: Corel X3 drawings continually dissapear

    Sometimes the illustration scrolls or jumps to either the left or the right, right off the page - moving the screen entirely off of the drawing without any apparent cause.  This happens very quickly... and only stops when I hit ENTER or tap the touch pad.

    This sounds to me like a stickey key on the keyboard or something on the touch-pad not functioning right (not registering lifting your finger off perhaps?)

    I'm running X3 on Vista on a laptop and about twice a week everything just vanishes (still have all the tools and commands, just no drawing); I think it's something to do with the touchpad. Close and open seems to kick it back to life. Now X4 is out I doubt that anything will be done about it.

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