PDF settings click kills program

When using "Publish to PDF" and clicking on "Settings" in the "Publish to PDF" window ("Document Distribution" and "Web" presets both cause problem) X4 crashes every time. Adobe Acrobat 8.1.2 Standard is installed.

X4 will sometimes allow a large file (1 MB) to be Saved when I haven't clicked on the "Settings" button, but more often than not when I then open file in Adobe 8 it (Adobe) says there is an error processing page in that there was a problem reading the document.

Yikes.

X3 worked flawlessly. X4 giving me headaches. Using WinXP.

I've done heaps of PDF file that are much bigger that 1Mb without issues. Which may mean you are using a setting combo that is different to here. So you will need to list the setting used for a comparison.

However I have in previous version had files which failed to create PDF files because of a corrupt object in the drawing file. Because of this I output to PDF as part of a development process and use those PDFs which are free of guides to softproof the job as I go. That way if a problem crops up I can identify it by systematicially deleting most recent objects. Likewise I saveAs version of the file as I go.

The trick is that you are using a computer which is subject to perfect imperfection and many of the issue raised in the forum are resolved by lerning how to 'work safe'.Strangely when I have good work practises I never need them as everything works like silk. As soon as I think (or forget) that I'm using a computer subject to errors then I usually regret it.

Just to be sure I've tested both document and web presets on a 16 page file that is fairly complex (14Mb) and I don't see an issue.

Acrobat version is 8.1.1

Is your issue with one file or many totally different files?

Have you done some basic maintenance like delete temp files and a disk error check?

The settings  for pdf's have never been altered since installation of X4. I can't open the pdf settings to see what they are set at.

If I save the X4 file as an X3 file I can open the now X3 file in CorelX3, go to "Publish to PDF", and click on "Settings" without a problem. When I change settings to "Objects" tab to "Export all text as curves" I can also publish to pdf without an error.

When opening the now X3 file in Adobe Acrobat 8.1.2 I don't get the error which occurs in X4.

All I want to do is open the "Settings" in the X4 version of "Publish to PDF" so I can change them to "Export all text as curves" like I can in X3.

To get around this problem of mine with X4 I'm resorting to saving problematic X4 files in X3 format.

 

You need to answer the questions if you want help and control the panic (yes I know that feeling).

Is your issue with one file or many totally different files?

Have you done some basic maintenance like delete temp files and a disk error check?

NOTICE: Fixed. Did Repair on Adobe 8.1.2 and cured setting problem. Problem was with Adobe.

 

I'm having the same problem that nanaimobar described, but I'm perplexed by his solution. I'm running CDX4 on a brand new Windows Vista Home Premium machine. 4gb memory, scads of hard drive space. I produce a 28-page, tab-size newspaper twice a month. Average 93 mb CorelDraw file. CD 11 had no problem publishing the whole file to PDF.

Ever since upgrading to CDX4 I have not been able to publish my newspaper file to PDF with access to Settings. I can publish smaller files ... one page up to 10 pages or so ... but when I try to publish the whole file to PDF and click on the settings button, CorelDraw locks up then crashes. My workaround at present is to publish a small file in order to set the right PDF style so that it "sticks" in the selection, and then publish my large file to PDF using that style. Or, I save out of CDX4 as a Ver11 file, go to the old machine, call up CD11, and publish to PDF from there.

Not exactly an elegant way to do it, especially since you'd think things were supposed to get better and easier with each upgrade.

I'm curious about the Repair on Adobe 8.1.2 solution. I currently use Acrobat 6.0 Standard, but it hadn't been installed on my new machine yet. I was under the impression that PDF distilling was built in to CorelDraw. And, indeed, PDF publishing works on smaller files flawlessly without Acrobat even being installed.

Out of curiosity, I installed Acrobat 6.0 on my new machine, but I don't see any "Repair" option.

Is this enough new information for somebody to chew on and possible guide me toward a solution?

Thanks in advance,

Dave

 

Further clues. If I start with the 28-page, 93mb file and begin whittling down the number of pages, eventually I arrive at the point where I can click on the Settings button and the Settings box will appear. Around 15 pages or so. However,even at that point, if I click on the "Issues" tab, CorelDraw will crash. It's only when I whittle it down to about 5 pages can I click on the Issues tab and the Issues box will come up without crashing.

Surely there must be a logical reason.

Dave

 

"I'm curious about the Repair on Adobe 8.1.2 solution. I currently use Acrobat 6.0 Standard, but it hadn't been installed on my new machine yet. I was under the impression that PDF distilling was built in to CorelDraw. And, indeed, PDF publishing works on smaller files flawlessly without Acrobat even being installed."

I don't know if Repair was available in Acrobat 6, but in 8.1.2 it's in the Help drop-down menu.

The amount of memory available for X4 can be set through Tools, Options, Workspace, then Memory. Check that and check the amount of swap disk space you've allocated in Vista, if you haven't alread checked these.

Hello nanaimobar,

Thanks for the tips. I did a rebuild and repair on Acrobat 6.0. Then I went into CorelDraw options to change its memory allocation from 25% to 50%, and then to 75%, and then finally to 100%. There was no change in Publish to PDF behavior. With my 93mb file loaded up in CorelDraw I clicked on Publish to PDF, and as soon as I selected "Settings" the whole Publish to PDF box went black. When I got tired of staring at the black box waiting for something to happen and clicked on it I got the "CorelDraw has stopped working" message with the Close Program option. I repeated this several times.

Also, my Page File maximum allocation is 3,600mb.

I know the problem sounds like memory, but I've got plenty, and everything about this machine is brand new.

If anybody from CorelDraw monitors this forum, I sure would appreciate any ideas he or she might have.

Thanks,

Dave

 

Hey Dave,
Out of curriousity, is it only this one large file that is giving you the trouble or any file over x pages and x mb?  If it's just this one file, then it may very well be something in the file that is corrupt.
A few things you can maybe try are:
1) Create a new document and IMPORT the problem document into that new one.

2) As a test, where you removed pages until you got your Settings to work, go to the last page you removed and delete that one then try PDFing.  In other words, you mentioned taking it down to 15pages, which means the last working page is p15.  Open the document and delete page 16 and see if it PDFs.  A longshot, but if it's a corrupt object, it could be sitting on that page and causing the problem.

3) It's possible that pre-flight is encountering an error when it does it's checks.  If you use a basic file (ie; new document with say only a rectangle on it) and Publish to PDF, then go into settings, click on the ISSUE tab, then the SETTINGS button and start by turning EVERYTHING off and save those as default.  Load your big file and try.  If it works, then slowly start turning things back on until it craps out again.  Hopefully this would help in pin-pointing the issue (if  it's object related of course)

4) Since you've installed Acro 6, it should've come with Distiller.  Have you tried PRINTING to distiller instead of publishing to PDF?  This is generally a more accurate way of creating PDF files and you can set up all of your settings in Distiller for how it handles colour/images/fonts etc.

I hope you find a solution to your problem.

*cheers*
Todd

DJWick wrote:

Further clues. If I start with the 28-page, 93mb file and begin whittling down the number of pages, eventually I arrive at the point where I can click on the Settings button and the Settings box will appear. Around 15 pages or so. However,even at that point, if I click on the "Issues" tab, CorelDraw will crash. It's only when I whittle it down to about 5 pages can I click on the Issues tab and the Issues box will come up without crashing.

Surely there must be a logical reason.

Dave

 

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http://coreldraw.com/forums/p/6352/23175.aspx#23175

Hi Todd,

Thanks, those are good suggestions. I tried one of them real quick, and found out that Print to Distiller is not one of the options in my Printer menu from CorelDraw. I do have Distiller 6.0 installed. So, I don't know what gives.

I'll be breaking my documents down and trying some of the other ideas in the next couple of days and get back to you.

Thanks,

Dave

Hey Dave,
Is ADOBE PDF listed in the list of printers?  If so, that will create the PDF using your distiller based settings.  See the following article if you don't have the Adobe PDF installed:

http://kb.adobe.com/selfservice/viewContent.do?externalId=321546

Ignore the reference to "warning 20225..." and read about no ADOBE PDF printer appears for information about the Adobe PDF printer.

Best of luck,
*cheers*
Todd

DJWick wrote:

Hi Todd,

Thanks, those are good suggestions. I tried one of them real quick, and found out that Print to Distiller is not one of the options in my Printer menu from CorelDraw. I do have Distiller 6.0 installed. So, I don't know what gives.

I'll be breaking my documents down and trying some of the other ideas in the next couple of days and get back to you.

Thanks,

Dave

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http://coreldraw.com/forums/p/6352/24057.aspx#24057

Hi Todd,

Thanks for the tip. I followed the directions at the link for setting Print Spooler and doing the Detect and Repair.

The repair came back with this error message:

Warning 20225. Adobe Acrobat 6.0 Setup was unable to create a new Adobe PDF Converter. The Adobe PDF Printer may be unavailable. GetLastErro: The parameter is incorrect.

And the Adobe PDF Printer is definitely not in the Printers and Faxes list.

Dave

Interesting.

It would seem that something is interfering with the install of the Adobe PDF printer when you've installed Acrobat 6 Standard.  Other than attempting some of the other solutions in regards to the spooler and/or path settings, I'm not sure.  With Acrobat Standard and Professional, you should have full access to the PDF printer.

I'll think on it and see if anything comes to mind.

*cheers*
Todd

DJWick wrote:

Hi Todd,

Thanks for the tip. I followed the directions at the link for setting Print Spooler and doing the Detect and Repair.

The repair came back with this error message:

Warning 20225. Adobe Acrobat 6.0 Setup was unable to create a new Adobe PDF Converter. The Adobe PDF Printer may be unavailable. GetLastErro: The parameter is incorrect.

And the Adobe PDF Printer is definitely not in the Printers and Faxes list.

Dave

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http://coreldraw.com/forums/p/6352/24062.aspx#24062

Hey Dave,

Just had another thought, you have distiller installed correct?  Do you also have a PostScript printer?  If so, then you can try printing your large problem file through your PostScript printer as .ps (ie; print to file option).  Then take the .ps file and drop it into Distiller to create the PDF.  If the distiller crashes the file, it should generate a log file that, while being a bit cryptic, can at least narrow down the issue hopefully.  Better yet if it creates a PDF that is usable for your needs.

Hope this helps,

*cheers*
Todd

DJWick wrote:

Hi Todd,

Thanks for the tip. I followed the directions at the link for setting Print Spooler and doing the Detect and Repair.

The repair came back with this error message:

Warning 20225. Adobe Acrobat 6.0 Setup was unable to create a new Adobe PDF Converter. The Adobe PDF Printer may be unavailable. GetLastErro: The parameter is incorrect.

And the Adobe PDF Printer is definitely not in the Printers and Faxes list.

Dave

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http://coreldraw.com/forums/p/6352/24062.aspx#24062