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Cannot open any of my TIFF files in Photopaint X5

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Island posted on Mon, Mar 15 2010 6:14

None of my TIFF images saved from Nikon Capture NX2 or NikonView will open in Photopaint X5. They open fine in photoshop and all previous versions of Corel Photopaint (X3, X4, etc.)

When I try to open these same TIFFs in X5 I'm prompted that they're multipage: if I choose Page 1 I get a crop of the image the size of the thumbnail/header image. If I choose Page 2, I get a tiny thumbnail/header image only. It seems impossible now to open the full TIFF image in Photopaint X5, which makes it pretty much unusable for me as I have tens of thousands of these TIFF files to work with.

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Top 10 Contributor
Cave Creek, AZ
Male
TAG - Mediamarketplace (Foster)
I know that Corel is aware that files coming from the Nikon software are causing problems. I would expect this will be fixed in the first service pack. In the interim, you'll have to open and resave in something else. I know, less than ideal, but that is really the only choice right now.
 
 
Top 10 Contributor
Brisbane Australia
Male

It's not just Nikon software. Other software I've used to process Nikon RAW files have the same issue. The previews are constructed when the RAW file is written by the camera. Nikon or DxO or other RAW processes carry that data forward into the TIF.

We are just going to have to wait.

Yani

Ned's Mother -- You gotta help us, Doc. We've tried nothing and we're fresh out of ideas!
( The Simpsons, Hurricane Neddy -- Season:8 Episode:8 First Aired:12/29/1996 )

Looking very forward to service pack one then. I was extremely excited to see X5 out, but this bug is a show stopper for me.

I draw upon around 1.6 terrabytes of TIFF files right now, so converting them just for X5 would be an extreme task. It would also mean I no longer have the TIFF format which has worked great with previous Corel versions as the transition format between RAW and corel (where I can still use my other tools to work with the TIFFs too.) Resaving one by one at the time I want to work with one would be impractical and just makes X5 unusable for me. X4 still works great though, so I'll continue to use that until the service pack comes out.

Top 200 Contributor
Germany - Augusta Vindelicorum
Male

Island:

Looking very forward to service pack one then.

Perhaps Corel should have every day a new version on the server Stick out tongue

 

catch 22

It could certainly be useful to many I would think if major individual bugs could be fixed with smaller service packs/patches rather than having to wait for one big roll up of all the bugs and only having one or two chances to get everything right.

The route windows (and linux, etc.) have chosen is no longer only a few major service packs but rather more frequent updates to fix the bugs as they came up (with the service packs too so those coming late to the game don't have to go through all the updates individually.)

Corel did build in the update manager a while back, but never really used it as far as I can see it in previous versions.

Well, until this bug is fixed X4 sitll works great, so I'll live and have no real complaints - I still have what I had yesterday and it's great software. But it is disappointing to encounter a new show stopper right off the bat in the new version.

Top 10 Contributor
Brisbane Australia
Male

I looked on the web and found a program that splitted the TIF into 2 parts... unmulit-paged. When I tested it, it didn't work on 48 bit files. Maybe they can be batch processed via X4.

Yani

Ned's Mother -- You gotta help us, Doc. We've tried nothing and we're fresh out of ideas!
( The Simpsons, Hurricane Neddy -- Season:8 Episode:8 First Aired:12/29/1996 )

I'm sorry if I sound negative, but I still don't see how anyone would accept having to batch process TIFF files to open properly in X5 since they open fine in all previous versions of Draw and PhotoPaint (12, X3, X4) and all other programs like Photoshop (7 through CS3), Fireworks, etc.

With X5 being the only program I have used that has a problem with these TIFF files, the problem is with X5 and should be fixed with X5.

Top 10 Contributor
Brisbane Australia
Male

We are all on the case on this and every issue. There is plenty of strong feedback going on at every level, I'm sure internally it's no different. The more issues that are uncovered in the first few weeks the better the service pack will be. Knock ya selfs out.

 

BUT in the mean time give DxO a go, if only for fun. Seriously if you have files from Nikon dSLR it's THE best thing I've ever seen. 5 times the feature set of any other RAW converter. (For now it won't help you with the issue unfortunately.)

Yani

Ned's Mother -- You gotta help us, Doc. We've tried nothing and we're fresh out of ideas!
( The Simpsons, Hurricane Neddy -- Season:8 Episode:8 First Aired:12/29/1996 )

Not Ranked
California

A similar chime from me. Mine is using Adobe Camera Raw with Canon's CR2 files. If opened and edited with X3 or Elements V7, no problem.  The conversion using Canon's CR2 processing is fine as well.

This often results in Photo Paint crashing during the import. :(

M :)

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