Can someone help me with a stability issue between X3 photopaint and Windows Vista (32bit)?
When I try to open a 1bit black & white TIF (Group 4; not compressed; typically only about 1.5MB in size) Photopaint hangs without opening the image. I've updated both SP1 & SP 2 and have installed X3 with the default settings. A copy of the Windows error message:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: CorelPP.exe
Application Version: 13.0.0.739
Application Timestamp: 454d32ba
Hang Signature: 3aa5
Hang Type: 0
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Hang Signature 1: 5a23081bbbaed2333900d0f84eeea616
Additional Hang Signature 2: 9b76
Additional Hang Signature 3: 40958da9ff8186ac7a39e0ccf06a45f8
Additional Hang Signature 4: 3aa5
Additional Hang Signature 5: 5a23081bbbaed2333900d0f84eeea616
Additional Hang Signature 6: 9b76
Additional Hang Signature 7: 40958da9ff8186ac7a39e0ccf06a45f8
Can anyone suggest a solution?
Thanks,
Jim