in

connecting users of the CorelDRAW family of products

Lost software for pspx and not able to contact corel!

Last post 06-10-2008 5:53 by BAyers. 3 replies.
Page 1 of 1 (4 items)
Sort Posts: Previous Next
  • 06-06-2008 12:05

    Lost software for pspx and not able to contact corel!

     On 2006-03-05 I paid $114.00 for pspx. I recieved my software and installed it. I visited my daughter and her family for a while and I assume the software was lost at her home, but we haven't been able to find it anywhere. Anyway, I have also gotten a new pc since I bought the software and need to install it on this one. I tried sending corel a request for a new cd, but I can't ever get to the page where you actually send them the email because it keeps redirecting over and over again. So I thought maybe I could download the trial version and use my serial number to activate it after the 30 days were up, but it simply won't accept it. Not only that, I can't CALL corel because there are only phone numbers listed for people to call OUTSIDE the US.

    SO, I now feel ripped off in a big way. Maybe I misplaced the software, but I DID PAY FOR IT and I would really like some help getting either the trial to work like my paid version, or get a new replacement cd. All I know is that if a person PAYS for your product, they should be able to contact you for ANY reason they might have. Angry

  • 06-06-2008 13:31 In reply to

    • sector6
    • Top 10 Contributor
      Male
    • Joined on 06-11-2007
    • Massachusetts, USA

    Re: Lost software for pspx and not able to contact corel!

    Hi, I'm sure someone here can point you in the right direction. Your right, I looked on corel.com for myself and as you said there are no US phone numbers to call. Online support only! Give it a bit, i'm sure someone will shed some light on what to do.

    Paul

     

  • 06-07-2008 16:41 In reply to

    Re: Lost software for pspx and not able to contact corel!

     I sure hope so because I miss having my pspx Sad Btw, the tech support part of my "my stuff" page still does nothing but redirect back and forth and back and forth over and over and never actually stops anywhere to get help. Huh?

  • 06-10-2008 5:53 In reply to

    Re: Lost software for pspx and not able to contact corel!

     HELLO OUT THERE??? Can someone from COREL PLEASE answer my question???? Yes, I am getting VERY impatient and angry and I can imagine most people would when they can't call the company to get help and they can't send them email because the stupid "email tech" page does nothing but redirect over and over! Come on COREL, you're going to start losing customers here. Super Angry

Page 1 of 1 (4 items)
© 2008 Corel Corporation. The content herein is in the form of a personal web log ("Blog") or forum posting. As such, the views expressed in this site are those of the participants and do not necessarily reflect the views of Corel Corporation, or its affiliates and their respective officers, directors, employees and agents. Terms and Conditions.